Senior Management

Suzanne M. Schlernitzauer, HIA, FLMI, ACS, ARA, AIAA, AIRC

 

Suzanne M. Schlernitzauer, has been in the patient accounting and health insurance field since 1973.  She has extensive experience in hospital business office management from her many years at Cedars Medical Center in Miami, Florida.  Additionally, she was an integral part of the start-up and management of all facets of a third party administration (TPA) and medical referral service that specializes in international insurance products and services.

Ms. Schlernitzauer has extensive experience in the claims administration arena in the areas of processing, repricing contract interpretation and application, reinsurance administration, fraud detection and prevention, systems implementation and loss ratio management.

Ms. Schlernitzauer earned the Health Insurance Associate (HIA) designation from the Health Insurance Association of America, the FLMI (Fellow, Life Management Institute) designation, the ACS (Associate, Customer Service) designation, the ARA (Associate, Reinsurance Administration) designation, the AIAA (Associate, Insurance Agency Administration) designation, and the AIRC (Associate, Insurance Regulatory Compliance)  from the Life Office Management Association (LOMA) and is currently working toward the HealthCare Abuse and Fraud Associate designation (HCAFA) from AHIP.  Ms. Schlernitzauer is a member of the Florida Medical Auditors Association, Business Networking International (Falls Chapter) and has earned an ATM-B (Advanced Toastmaster – Bronze Level) and CL (Competent Leader) designation from Toastmasters International.
   
 

Dr. Carlos A. Hoyos

  Dr. Carlos A. Hoyos, Senior Charge Auditor - has 23 years of experience in the health care field. The last 9 years have been in the health care administration. He possesses a doctorate degree in medicine and surgery from the University of Valley in Cali, Colombia. He is licensed in the State of Connecticut as an Infection Control Practitioner. He has participated in several courses in the health insurance industry, including Health Insurance Adjuster Course (Miami Dade Comm. College in 1998), Heath Insurance Fraud Detection Seminar (Chicago - 1999), Certificates from Life Office Management Association (LOMA) for Principles of Insurance : Life, Health and Annuities, and Operations of Life and Health Insurance Companies. He has worked as Medical Director, Quality Control Director, Case Management Supervisor, Bill Auditing, and Medical Specialist for the last 8 years with an international health insurance company and as independent contractor for IMAS.
   
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